SELECTED WORK

Types of Projects

Every research challenge is different. Here are some of the ways we turn questions into clear, actionable direction.

Here are some real-world examples of projects we have completed for our clients

Project type

Campaign testing

Find the message most likely to change behaviour

Project example

We tested for the optimal messaging for a brand to drive HCP behaviour change to ensure its strong position in hematology and a good start into solid tumors market.

Project type

Package testing

Evaluate appeal, relevance and ease of understanding.

Project example

We evaluated new designs for carton and reminder cards to better reinforce adherence to the treatment for osteoporosis patients.
We conducted focus groups to evaluate packaging concepts to understand both appeal and relevance and gain initial reactions to a prototype product.

Project type

UX experience

Connect real behaviour with better products and services

Project example

We learned about patients’ experiences with a Continuous Glucose Monitoring device in their diabetes management.
We tested an internal HR website to better understand Human Resources communications and to find ways to improve business processes within HR

Project type

Patient journey maps

Reveal care gaps, emotions and pivotal touchpoints

Project example

We interviewed caregivers, nurses and patient advocate groups to understand the current patient journey in Alzheimer’s disease for early-stage patients to outline the impact of product’s launch by spotting care gaps, emotional milestones and key touchpoints along the journey.

Project type

Post-test

Learn what made a campaign work and improve what comes next.

Project example

We conducted focus groups to review specific brand ads to explore what was driving their success to feed into future creative briefs.

Project type

Customer satisfaction

Understand expectations across complex customer relationships.

Project example

We interviewed manufacturers & distributors of fibre optics cables in various European countries to learn about their perceptions and expectations regarding the client service.

Project type

Logo testing

Shape a distinctive identity before launch.

Project example

We tested a number of different logos, and colours to help develop the brand’s identity for a new pharmaceutical product to ensure that it was aligned with the brand essence.