TERMS AND CONDITIONS
Last updated: 13 July 2026
1. WEBSITE OWNER
This website, available at https://blue-tandem.com/, is owned and operated by:
Eva Calbet Bonet
Trading name: Blue Tandem
NIF: 38099466N
Calle Los Mesejo 20
28007 Madrid
Spain
Email: info@blue-tandem.com
Telephone: (+34) 91 433 5880
2. PURPOSE OF THE WEBSITE
The purpose of this website is to provide information about Blue Tandem and its professional qualitative market research services, including moderation, recruitment, analysis, reporting, translation, project management and related fieldwork services.
The information published on the website is general in nature and does not constitute a binding commercial offer unless expressly stated otherwise.
3. ACCEPTANCE OF THESE TERMS
By accessing or using this website, you agree to comply with these Terms and Conditions.
If you do not agree with these terms, you should discontinue use of the website.
4. CONDITIONS OF USE
Users agree to use the website lawfully, responsibly and in accordance with these Terms and Conditions.
Users must not:
- Use the website for unlawful, fraudulent or harmful purposes.
- Attempt to gain unauthorised access to the website, server, databases or connected systems.
- Introduce viruses, malware, automated attacks or other harmful technology.
- Interfere with the normal operation or security of the website.
- Copy, reproduce or exploit website content without authorisation.
- Submit false, misleading, offensive or unlawful information through the contact forms.
- Impersonate another person or organisation.
5. PROFESSIONAL SERVICES
Requests submitted through the website do not automatically create a contractual relationship.
Professional services will be subject to a separate proposal, quotation, statement of work, purchase order, contract or written confirmation defining the scope, price, timetable, deliverables and specific conditions.
Where there is any conflict between these website Terms and Conditions and a signed professional services agreement, the specific professional services agreement will prevail.
6. WEBSITE INFORMATION
Blue Tandem makes reasonable efforts to ensure that the information published on the website is accurate and up to date.
However, Blue Tandem does not guarantee that all content is complete, error-free or permanently available. Content may be corrected, updated, removed or modified without prior notice.
7. INTELLECTUAL AND INDUSTRIAL PROPERTY
Unless otherwise stated, the design, structure, text, graphics, logos, photographs, illustrations, videos, software and other content of this website are owned by Blue Tandem or used under licence.
Access to the website does not grant users any ownership or intellectual property rights.
Users may view and make temporary copies of website content solely for personal and lawful purposes. Reproduction, distribution, modification, public communication, commercial exploitation or creation of derivative works requires prior written authorisation.
Third-party names, trademarks and logos remain the property of their respective owners.
8. CONFIDENTIALITY
Users should not send confidential, commercially sensitive, privileged or special-category personal data through the website unless Blue Tandem has expressly requested it and appropriate safeguards have been agreed.
Information relating to professional projects may be subject to separate confidentiality agreements.
9. THIRD-PARTY LINKS
The website may contain links to external websites or services operated by third parties.
Blue Tandem does not control and is not responsible for the availability, content, security, accuracy or privacy practices of third-party websites.
The inclusion of a link does not imply endorsement or approval of the linked website.
10. WEBSITE AVAILABILITY AND SECURITY
Blue Tandem takes reasonable measures to maintain the availability and security of the website but cannot guarantee uninterrupted or error-free access.
Access may be temporarily suspended for maintenance, technical problems, security incidents or circumstances beyond Blue Tandem’s reasonable control.
Users are responsible for protecting their own devices, systems and information against viruses and other cybersecurity risks.
11. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Blue Tandem will not be liable for losses or damages arising from:
- Temporary unavailability or technical failure of the website.
- Misuse of the website by users.
- Errors or omissions in information supplied by third parties.
- Viruses, malware, cyberattacks or unauthorised interference beyond Blue Tandem’s reasonable control.
- Decisions made solely on the basis of general information published on the website.
- External websites accessed through links.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.
12. PERSONAL DATA AND COOKIES
Personal data collected through the website will be processed in accordance with the Privacy Policy.
The use of cookies and similar technologies is explained in the Cookie Policy.
13. MODIFICATION OF THESE TERMS
Blue Tandem may update these Terms and Conditions to reflect legal, technical, commercial or operational changes.
The updated version will apply from the date on which it is published on the website.
14. SEVERABILITY
If any provision of these Terms and Conditions is declared invalid, unlawful or unenforceable, the remaining provisions will continue to apply.
15. APPLICABLE LAW AND JURISDICTION
These Terms and Conditions are governed by Spanish law.
Any dispute relating to the website will be submitted to the competent courts and tribunals determined under applicable procedural and consumer protection legislation.
Where the user acts in a professional or business capacity and no mandatory rule provides otherwise, the parties agree to submit disputes to the courts and tribunals of Madrid, Spain.